Had a really comfortable stay, the hotel is modern and modest.

It had marvellous location with access to Su Spa nearby. I've been here for 3 nights, the breakfast was overall satisfactory.

we stayed for 14 nights and appreciated the room, which was good value for money and well furnished with great facilities.

Climate control, a private safe, and multi-channel television in the room and the exceptionally comfortable bed. The lovely view on the sea. Location just off the buses and transportation, and the beach and all the great food places. Outstanding food in the restaurants such as The Square Restaurant, located 5 min away.

During our stay at Prime New, we were impressed by the incredible location, making it easy for us to explore the area. We were also delighted to find a safe and secure place to store our bike. The hotel's interior design was stunning, creating a beautiful and enjoyable ambiance. And let's not forget the highlight of our stay - the rooftop pool. It was a perfect spot to relax and cool off after a day of sightseeing. we highly recommend Prime New Hotel for a memorable stay.

They have freely upgraded our reservation to their best room. The view over the bay was really nice.

The hotel looks like recently and approximally restructured. They have carpeting but no vacuum cleaner. The cooling system is not mainteined and pumps all the smells in your room. There was a spy on signalling to change the filter and the best they made was probably clearing the alarm from the central control. Breakfast is very low quality and personnel is more concentrated to take away dishes while you are eating than refilling the buffet.

We stayed at Prime Hotel for 7 days, May 2011. We found the hotel to be most comfortable. We had a standard room with a minute seaview, but OK for the $36.00 we paid. They charge $20.00 for airport pickup but you could easily get airport taxi for 250000 vnd, about $12.50. Our only concern with the hotel is that they have the worst toilet paper we have ever come across and only 1 roll per day that always ran out.

The Prime New Hotel in Nha Trang is a fantastic place to stay. The currency exchange service offers a fair rate, the pool has a great view and there is a dining option at the top. The staff are friendly and speak good English. The semi-transparent bathroom adds a modern and fancy touch. The hotel accommodated our late check-in and the location is excellent, close to the beach. Leaving the balcony door open at night to hear the crashing waves is simply awesome.

Couldn't fault.

Rooms are very clean and the suite was spacious. Great location for shopping and the main entrainment area. Staff very friendly and helpful

The pillows were so hard I had to use the couch pillows. There needs to be more deck chairs on the top level where the little pool is and please add cushions to the deck chairs. This would help to enjoy that beautiful view. Also please don't charge for a bucket of ice, that was a huge disappointment.

The buffet breakfast was very good. The rooms were modern and comfortable. The staff were helpful and polite. The hotel is very near to the beach and within walking distance of everything.

The bathroom is all glass and so lacks privacy despite the opaque strips across it.

The hotel's location was the best aspect as it was close to the beach and restaurants. The cleanliness was top-notch, and breakfast was filling enough to last until tea time - if you went back enough times. The staff was super friendly and helped us with transportation.

Everything was great, and I have no complaints.

The breakfast was decent,

There was misleading information placed on the website concerning the facilities in the rooms, they say that there is a bath, in the descriptions of all rooms. On arrival we found out only the most expensive have them so we just had a lousy shower. Hotel services like bike rentals were overpriced, about twice what you pay on the street. We arrived early because of our train, and were not allowed to check in or offered breakfast. We walked around for hours and came back when we were too tired to walk more, and eventually go to check in early by paying 12 dollars more!

The room was small. The bathroom was separated by an almost transparent glass wall, which was not even sealed. It was so uncomfortable when you share the room with a friend. When you take a bath, the water is everywhere in the bathroom. The was no airconditioning elsewhere except for the rooms. It was so hot even in the reception hall.

Convenient location near the beach and friendly staff. The breakfast had a good variety. The rooftop pool provided a great view of the area.

The internet was frustratingly slow and the bathroom wall was made of frosted glass. The ocean view was not as expected, it was mostly of the buildings around.

the pool was great, the food was nice and area were handy.

When we arrived they didnn't have any proof of our booking so stuffed us aboutThey then put us in a different room for one night. So the next day we had to change and it took four rooms to find the sort of room we asked for. After all that we booked a diving trip for the two of us, but when we got back we were pleased to find out that we had only payed for one of use so had to pay again.

The cleanliness of the rooms and hotel is excellent and the rooms are really comfortable and stylish.